How to Add or Update Payment Methods

Keep your payment information current to avoid service interruptions.

Step 1: Navigate to Payment Settings

1. Go to Subscription Management
2. Click on the Payment tab

Step 2: Review Current Payment Information

The Payment & Billing page displays three sections:

Payment Method

Shows your current payment method or "No Payment Methods"

Next Billing

Displays your upcoming charge amount and due date

Billing Address

Shows your current billing address or "No Address"

Step 3: Add New Payment Method

1. Click the + Add Payment Method button in the top-right corner
2. You'll be directed to the Update Billing Information page

Step 4: Choose Your Payment Method

You have two payment options:

Option A: Quick Payment with PayPal

1. Click the yellow PayPal button
2. You'll be redirected to PayPal for secure payment authorization
3. Complete the PayPal authentication process

Note: By subscribing, you authorize Merkury Smart to charge your selected payment method according to the term until you cancel. 

Option B: Pay with Credit/Debit Card

Scroll to the Card Information section and complete:

Card Number* (Required)

• Enter your 16-digit card number
• Format: 1234 5678 9012 3456

Expiration Date* (Required)

• Month field: Enter MM (2-digit month)
• Year field: Enter YYYY (4-digit year)

CVV* (Required)

• Enter the 3-digit security code from the back of your card

Step 5: Complete Billing Address

Fill in all required fields marked with an asterisk (*):

Personal Information:

• First Name* - Enter your first name
• Last Name* - Enter your last name

Address Information:

• Address Line 1* - Enter your street address
• Address Line 2 - Apartment, suite, etc. (optional)
• City* - Enter your city
• Country* - Select from dropdown (e.g., "United States")
• State* - Select your state from dropdown menu
• Postal Code* - Enter your ZIP/postal code

Step 6: Review Terms and Submit

1. Read the legal agreement at the bottom: 
   "By subscribing, you authorize Merkury Smart to charge your selected payment method according to the term until you cancel. By placing your order, you agree to our Terms of Use and Privacy Policy."
2. Click the Update Billing Information button to save your payment details
3. You'll see a confirmation message: "Your payment information is secure and encrypted"

Viewing Your Payment History

To review past transactions:

1. Navigate to Subscription Management
2. Click on the History tab
3. Use the filter dropdowns to view specific transactions: 
   • All Transactions - Filter by transaction type
   • Sort by Date - Organize your transaction history

Your payment history displays:

• Transaction type (invoice icon)
• Invoice number and description
• Date and time of transaction
• Status (Success badge for completed payments)
• Transaction amount

At the bottom, view summary statistics:

• Total Spent
• Total Refunds
• Total Transactions