Changing your Wi-fi network requires you to reset and then re-pair your device. Your device will remain registered to your account. Simply follow the steps below.
- Using the reset button on your device, press the button until the device starts to reset.
- This process will erase the current Wi-Fi connection and put your device into pairing mode.
- This process will not delete the device off your Merkury Smart account.
- Make sure your mobile device is connected to the new Wi-Fi Network.
- Go to “Devices” and tap the “+” at the top of the screen to begin pairing.
- Follow the prompts to get your device re-paired on the new Wi-Fi network.